Data Deletion Policy

In the digital landscape of today, the security and privacy of your personal data are paramount. At Carrebag, we are deeply committed to earning and maintaining your trust by guaranteeing that you have complete control over your personal information. This Data Deletion Policy aims to enlighten you about your rights to erase the data you have entrusted to us and the procedure to exercise these rights. Our objective is to ensure transparency and empower you with control over your personal data, in harmony with our privacy policy and adherence to prevailing data protection regulations.

Types of Data Collected

Understanding the types of information Carrebag collects is crucial before we delve into the deletion process. We gather:

Personal Information: This includes your name, email address, and contact details, which help us provide a personalized experience.
Usage Data: We track how you interact with Carrebag, which aids in improving our app and tailoring it to user preferences.
Device Data: Information about the devices you use, like IP addresses, browser types, and operating systems, is collected to optimize our app’s performance on various devices.

Collecting this information allows us to enhance user experience, ensure app functionality, bolster security, and fulfill our legal responsibilities.

How to Delete Your Data

Carrebag respects your right to privacy and control over your data. If you wish to delete your personal data, follow these steps:

Access Your Account: Log into your Carrebag account.
Navigate to Settings: Go to the account settings where you can find privacy options.
Request Data Deletion: Select the option to delete your data. You may be asked to specify which data you wish to delete or if you intend to delete your account entirely.

Alternatively, you can send us a mail to carreurbag@gmail.com with subject “USER DATA REMOVAL” with a formal request and we will remove your user data.

Please note, deleting your data may affect the functionality of the Carrebag app and the services we can provide. Deleting an account is irreversible and will result in the permanent removal of your account and all associated data.

User Rights

At Carrebag, we recognize and uphold your rights concerning your personal data:

Right to Access: You have the right to access the personal data we hold about you.
Right to Deletion: You can request the deletion of your personal data at any time.
Right to Rectification: If you believe any data we hold is incorrect, you have the right to have it corrected.

To exercise these rights, please follow the steps outlined in the “How to Delete Your Data” section or contact our support team for assistance.

Data Retention Policy

Carrebag retains your personal data only for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of the app, making data-driven business decisions, complying with our legal obligations, and resolving disputes.

We commit to taking reasonable steps to delete or anonymize your personal data if you request deletion or if we no longer need it for the purposes it was initially collected.